Help Desk

Contacting our office

Our phone lines are open Monday – Friday at (860) 442-0407. If you have an urgent issue outside of regular business hours, our answering service will get in touch with the provider on call.

Appointment Policies

Making an Appointment

You may call our office to schedule an appointment. Dial (860) 442-0407 option #1. Our phones are promptly answered by our friendly & helpful staff between 8:30 a.m. & 4:30 p.m., Monday through Friday.

Canceling an Appointment
There is a $25 fee charged to patients for missed appointments. If you need to cancel an appointment, kindly give at least a 24 hour notice. If you are unable to call during regular business hours, you may call our answering service at 860-437-4771.

Co-pays
Co-pays must be paid in full at the time of the visit.

Prescription Refills

For your convenience, we e-prescribe. For the most efficient service on routine refills, please call your pharmacy directly. Please allow 48 hours for all prescription refills. We do not check messages for routine refills on weekends and/or holidays.

Questions About Your Bill

Your insurance company is the best resource for most billing questions. If you have not already done so, please call the number on your insurance card. If your insurance company cannot resolve the issue, you my call our office at 860-442-0407 and press # to be routed to our billing manager.